Customers

Customers

The Verticals We Serve Include:

Energy, Oil & Natural Gas

We support organizations in the energy sector by providing insights into market trends, regulatory changes, and stakeholder sentiment.

Online Retail & Logistics

Our solutions assist retail businesses in monitoring consumer behavior, buyer intent, stakeholder sentiment, industry trends, and market fluctuations. This information enables them to refine go-to-market strategies, improve product development, and elevate the customer experience.

Financial Services

We deliver critical insights for financial institutions, allowing them to understand market dynamics, assess risk, promote new products, and enhance customer relationships.

Aerospace

Our services equip aerospace companies with critical insights into the market, the competitive landscape, and consumer perceptions. This understanding helps position their company strategically in the market, enabling them to make informed decisions, enhance their offerings, and strengthen their brand reputation.

Utilities

Our analytics empower utility companies to enhance customer engagement, adapt to evolving regulations, respond to natural disasters, and embrace sustainability initiatives, helping them stay competitive in a changing landscape.

Transportation

Our strategic insights assist transportation firms in understanding industry trends and public perception, empowering them to proactively address emerging flash points. We also offer tools for monitoring crisis situations, enabling companies to effectively navigate challenges and preserve stakeholder trust.

What We’ve Helped Our Clients Do

Reputational Watch

A major transportation company faced backlash after announcing plans to charge for parking at downtown lots. Real-time monitoring identified a surge in negative mentions, including a Reddit thread amplifying public concerns. Insights were compiled into a “Reputational Watch” report, providing the executive team with critical information to inform a timely strategic response.

95% Improvement in Accuracy, 90% Reduction in Review Time

A financial services company faced inaccurate reporting and missed key mentions with their previous vendor. Watershed provided tailored monitoring, hand-coding, delivering fully organized, prioritized and accurate daily briefings. This restored trust and significantly cut our clients internal workload.

8% Reduction in Negative Mentions, 59% Increase in Favorability

After a major hurricane, our client faced a media surge and negative sentiment. Watershed’s real-time monitoring and strategic insights helped the brand adjust its communication, improving public perception during the crisis.

Secure a Major Multi-Billion Dollar M&A Deal

Provided critical intelligence to acquisition executives, enabling them to navigate entrenched opposition from activist groups and local political figures.

Assess Regulatory Threats for Major Corporate Projects

Evaluated risks within the regulatory process for key initiatives, including facility sightings, M&A transactions, and proposed rate hikes.

Influence Media Narratives After Negative Coverage

Compiled and presented quantitative evidence of bias to influence newspaper editors to reshape public perception.

Successfully Launched a Campaign in a New Market

Identified key influencers in targeted regions and developed activation strategies to support a large institution’s growth and development initiatives.

Navigate Post-Incident Media Landscapes

Monitored news and social media in the wake of industrial accidents to ensure accuracy and identify key narrative influencers.

Adapt Corporate Negotiation Strategies

Uncovered hidden relationships and biases through social media and open-source investigations, leading to modified negotiation tactics for a multimillion dollar project.

Delivering Long-Term Impact

Our work isn’t just about insights, it’s about results. This is why we have a 95% client retention rate.